Visitors with Disabilities
We welcome all-comers, and do our utmost to ensure that everyone can enjoy our facilities.
Visitors with Mobility IMPAIRMENTS
Heartlands is fairly flat, but there are a few gentle slopes here and there, though nothing steep. You can get to any part of the site by pathway.
The disabled parking bays are along the Fordh and Bal road which is the road on the left before the main car park turn off if you are coming from the A30 and the one immediately after the car park if you are coming from Tesco Pool Extra way. Follow the road along next to the Great Lawn and discover parking just after where the road bends round the the left. The parking is on the right hand side next to the wooden building (toilet block). Disabled parking is free and on a first come first served basis.
We’ve made access within the main complex as easy as possible:
- Sloping access to buildings wherever there are steps
- Lift access to the first floor of exhibitions and Chi an Bobel
- Mobility scooters available for hire
Please note that due to the sensitive Grade II listed nature of Robinson’s Engine House and restrictions on inserting a lift, there is no access inside for those with mobility issues or wheelchair users. This is the one area in 19 acres where history beat us. Sorry.
Visitors with Hearing or Visual Impairment
If you have an assistance dog on a lead, feel free to roam all areas of Heartlands, bar the Adventure Playground. We also run a hearing loop system within areas of the site. Please ask about this at the Visitor Centre reception when you arrive.
CHANGING PLACES TOILET
To ensure Heartlands Cornwall can be enjoyed by everyone, there is a Changing Places toilet next to the disabled car parking spaces. Installed by Total Hygiene, the UK’s leading supplier of disabled toileting solutions, the room has adequate space in the changing area for the user and up to two carers, a height adjustable adult sized changing bench and tracking/mobile hoist.
If you have questions at all, or would like to reserve a mobility scooter before you get here, please get in touch with out team on 01209 722320 or firstname.lastname@example.org.